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Customer Help & Support | Astound Broadband | Meet Our Companies: RCN, Grande, Wave, & enTouch Call Now! 1.325.646.9493 1.410.987.9300 1.800.427.8686 Residential Business Residential Business Shop Shop plans Internet deals Internet + mobile Internet + TV Build your plan Special offers Gig speeds Gaming solutions Moving deals Switch & save Be Astounded. Fast, reliable internet just $20 /mo. Shop deals Services Internet Gig speeds Home WiFi Internet security Home security Devices & equipment Internet deals Mobile Switch & save Coverage Phones & devices Savings calculator Mobile + internet deals Business solutions Small & midsize Enterprise Wholesale TV & streaming Astound TV+ app TV packages Channel lineups TV + internet deals Home phone Unreal Deal! Free Unlimited Mobile for 12 mos. w/ Internet Bundle & Save Support About Astound Why choose Astound? Community impact Grande Cares Awards & reviews News & media Careers Astound TV Network Learn Compare Astound Internet & WiFi tips Mobile technology TV & entertainment What speed do you need View all articles Help & support Pay my bill Mobile activation Transfer internet Equipment return Welcome guide View all topics Become an expert on internet, mobile and more with our educational guides. Contact Us Support Center Live Chat 1.325.646.9493 1.410.987.9300 1.800.427.8686 MyAstound Webmail Search Search Go Quick Links Internet Bring your own modem Power cycling your modem Self installation kit How to optimize WiFi speeds Protecting your WiFi Mobile Activate your Mobile account Check your IMEI number Bring your own device International calling rates International roaming rates TV Parental controls Sun outage TiVo® voice remote guide TiVo® UI voice commands TiVo® help and support Manage your account MyRCN account management Reset password (RCN) MyGrande account management Reset password (MyGrande) MyEntouch account management Reset password (Entouch) MyWave account management Reset password (Wave) Name change request Service centers Cart CART Shop Menu Shop Shop plans Shop Shop plans Shop plans Overview Internet deals Internet + mobile Internet + TV Build your plan Special offers Shop Special offers Special offers Overview Gig speeds Gaming solutions Moving deals Switch & save Services Menu Services Internet Services Internet Internet Overview Gig speeds Home WiFi Internet security Home security Devices & equipment Internet deals Mobile Services Mobile Mobile Overview Switch & save Coverage Phones & devices Savings calculator Mobile + internet deals Business solutions Services Business solutions Business solutions Overview Small & midsize Enterprise Wholesale TV & streaming Services TV & streaming TV & streaming Overview Astound TV+ app TV packages Channel lineups TV + internet deals Home phone Support Menu Support About Astound Support About Astound About Astound Overview Why choose Astound? Community impact Grande Cares Awards & reviews News & media Careers Astound TV Network Learn Support Learn Learn Overview Compare Astound Internet & WiFi tips Mobile technology TV & entertainment What speed do you need View all articles Help & support Support Help & support Help & support Overview Pay my bill Mobile activation Transfer internet Equipment return Welcome guide View all topics Become an expert on internet, mobile and more with our educational guides. Contact Us Support Center Live Chat 1.800.427.8686 MyAstound Webmail Search Menu Search Go Quick Links Internet Bring your own modem Power cycling your modem Self installation kit How to optimize WiFi speeds Protecting your WiFi Mobile Activate your Mobile account Check your IMEI number Bring your own device International calling rates International roaming rates TV Parental controls Sun outage TiVo® voice remote guide TiVo® UI voice commands TiVo® help and support Manage your account MyRCN account management Reset password (RCN) MyGrande account management Reset password (MyGrande) MyEntouch account management Reset password (Entouch) MyWave account management Reset password (Wave) Name change request Service centers Business Cart Menu Cart Check for service at your address Address Region To get started, enter your address Good News! Call us Call us for FastMesh WiFi Multiple Addresses Found We’re not quite there yet Outside Service Area Coming Soon to Your Neighborhood! Call Us! Order Recently Placed RCN Business Services Congratulations! Call Us Building Agreement Current RCN Customer Outside the RCN Service Area More Information Needed Unique Pricing Coming Soon to Your Neighborhood! Call Us! Order Recently Placed Grande Business Services Congratulations! Call Us Building Agreement Current Grande Customer Outside the Grande Service Area More Information Needed Special Pricing Coming Soon to Your Neighborhood! Call Us! Order Recently Placed Wave Business Services Congratulations! Please Call Us Building Agreement Current Wave Customer Outside the Wave Service Area More Information Needed Special Pricing Coming Soon to Your Neighborhood! Call Us! Order Recently Placed enTouch Business Services Congratulations! Call Us Building Agreement Current enTouch Customer Outside the enTouch Service Area More Information Needed Special Pricing Our services vary based on location. Let’s see what we have available at your address. Astound Broadband is available at your address. Get ready to experience faster, easier, more reliable service than you ever thought possible—continue to get connected. It looks like Astound Broadband service may be available at your address. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. It looks like FastMesh service may be available at your address. Give us a call at 206-317-4336 (WA) or 503-893-8638 (OR) to discuss your options with one of our award-winning customer service representatives. It looks like Astound Broadband isn’t available in your area yet. If you have further questions, give our award-winning customer service representatives a call at 1-800-427-8686 . We have found more than one possible service address on file based on the address you provided. Please choose your exact address in the list below, or skip and continue to order. Skip and continue to order It looks like Astound Broadband isn’t available in your area yet. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.9493 1.410.987.9300 1.800.746.4726 1.866.928.3123 1.866.247.2633 1.888.610.1499 . Astound Broadband is on the way to your neighborhood! Call our award-winning customer service representatives at 1.325.646.9493 1.410.987.9300 1.800.746.4726 1.866.928.3123 1.866.247.2633 1.888.610.1499 to find out when we can get you connected with astounding internet services. Astound Broadband may not be available at your address yet. Give us a call at 1.325.646.9493 1.410.987.9300 1.800.746.4726 1.866.928.3123 1.866.247.2633 1.888.610.1499 to discuss your options with one of our award-winning customer service representatives. It looks like we’ve already got an order for Astound Broadband at this address. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.9493 1.410.987.9300 1.800.746.4726 1.866.928.3123 1.866.247.2633 1.888.610.1499 . Astound Business Services are available at your address. Get ready to experience faster, easier, more reliable service than you ever thought possible—please call 1-833-249-2786 to get connected. You’re almost ready to go, but we need a few more details. Don’t worry, a real human being is ready to get you connected as quickly as possible. Give us a call at 1.325.646.9493 1.410.987.9300 1.800.746.4726 1.866.928.3123 1.866.247.2633 1.888.610.1499 to finish your order. Astound Broadband may not be available at your address yet. Give us a call at 1.325.646.9493 1.410.987.9300 1.800.746.4726 1.866.928.3123 1.866.247.2633...